Know your gear
If you're responsible for managing the mobile devices in your deployment, then you probably have one of the most difficult jobs in your organization. Odds are you're charged with managing a diverse group of smartphones and other devices on a variety of operating systems - creating order out of chaos. The challenge with mobile devices and smartphones is navigating within an ever-changing landscape of devices and operating systems. Especially when you consider that many employees bring their own devices to work or request a specific type of device through IT.