IT Operations

Amazing happens when IT operations empower patient care.

Healthcare organizations’ IT problems are multiplied by outdated legacy systems, cyberattacks, resource constraints and the complexity of diverse systems. Investing in CDW’s system support enhances tech reliability and improves patient outcomes.

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Transforming Your Healthcare IT Support with CDW Healthcare

We understand the critical impact that seamless IT Support can have on patient care and overall healthcare delivery. Our solutions are designed to address the unique challenges faced by healthcare organizations, offering a pathway to enhanced efficiency, security, and care coordination.

CDW Technology Support

CDWs Technology support is designed specifically for healthcare IT operations. We offer a comprehensive suite of services, including hardware and software support, network management, security services, and cloud solutions. These services are vital for maintaining the infrastructure required for electronic health records (EHRs), medical imaging systems and patient management tools in healthcare settings.

ServiceNow IT Service Management (ITSM)

ServiceNow is a robust platform utilized for ITSM that streamlines workflows, automates routine tasks and enhances incident response and resolution times in healthcare IT operations. CDW's integration of ServiceNow with healthcare systems enables efficient ticketing, asset management and compliance tracking, leading to smoother operations and improved patient care outcomes. This integration helps healthcare providers deliver better care by optimizing their IT processes and infrastructure.

Modern Workspace Management

We believe that Modern Workspace Management is essential for enhancing productivity, collaboration and security within healthcare systems. Our solutions include device management, application deployment and updates, virtualization and endpoint security measures. These solutions ensure secure access to patient information across various devices, upholding data integrity and privacy standards and regulatory compliance.

FEATURED CONTENT

CDW Talent Orchestration

By leveraging industry-leading delivery models like Squad Engineering and Flex-Talent, CDW empowers healthcare providers to maintain a robust, secure and flexible IT environment without the need for full-time hires. We have over 500 active consultants with more than 1,000 certifications, achieving a Net Promoter Score of 91.5%, and place candidates every 80 minutes.

What Will CDW IT Operations Do For You?

Simplified Device Management

CDW’s solutions streamline device management by providing comprehensive support from planning to ongoing maintenance, reducing the complexity associated with managing a diverse array of devices. This ensures healthcare organizations can focus more on patient care rather than device-related issues, leading to enhanced operational efficiency.

Enhanced Data Security

Understanding the critical importance of protecting sensitive healthcare data, we offer robust security measures to safeguard patient information and ensure compliance with healthcare regulations. Our services address security concerns by implementing advanced cybersecurity protocols, thereby maintaining data integrity and preventing unauthorized access.

Access to Cloud-Based Applications

CDW facilitates the transition to cloud-based applications, offering scalable solutions that support seamless data exchange and interoperability between different healthcare systems. This migration to the cloud enables healthcare providers to enhance their service delivery, ensuring better accessibility and collaboration across departments.

Rapid Deployment

CDW excels in rapidly deploying IT solutions, minimizing downtime and ensuring that new technologies are integrated smoothly into existing systems. Our expertise in quick implementation helps healthcare organizations stay agile and responsive to technological advancements, ultimately improving patient care.

Cost Savings

By consolidating expenses related to applications, hardware acquisition and service implementation, CDW helps healthcare organizations manage their IT budgets more effectively. Our approach to spend consolidation and application rationalization ensures that resources are used efficiently, resulting in significant cost savings.

Improved Collaboration

CDW enhances collaboration within healthcare organizations by integrating advanced communication tools and collaborative platforms. This improved connectivity fosters better coordination among healthcare providers, leading to more cohesive patient care and streamlined operations.

Stay at the forefront of healthcare technology with CDW Healthcare.
We help you integrate emerging technologies, remain competitive and deliver the highest standard of care.

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CDW Services and Solutions Help Improve Your IT Operations

CDW’s technical services provide comprehensive support through every stage of the healthcare technology journey, from planning and implementation to ongoing management and optimization. By reducing costs, enhancing system reliability and improving efficiency, CDW helps healthcare organizations leverage technology to drive innovation, improve patient care and achieve better operational outcomes.

Modernizing Legacy Systems

Transition from outdated legacy systems to cutting-edge platforms with ease. CDW Healthcare provides strategic planning and investment guidance to modernize your IT infrastructure and minimize downtime.

Safeguarding Sensitive Data

Protect patient data with our advanced cybersecurity solutions and comply with HIPAA regulations. Our vigilant security measures guard against breaches and ensure the privacy of sensitive information.

Navigating Resource Limitations

Address budgetary and expertise constraints with our comprehensive support. CDW supplements your IT investments and connects you with top-tier healthcare IT professionals to fill the knowledge gaps within your team.

Breaking Down Data Silos

Achieve a unified view of patient information and integrate fragmented systems. Enhancing care coordination becomes possible when all parts of your healthcare IT ecosystem communicate effectively.

Enhancing User Experience

Improve patient satisfaction with our user-centered design approach. CDW Healthcare focuses on creating intuitive interfaces and efficient workflows, reducing frustration and enhancing the overall user experience.

Prioritizing Resources

With CDW Healthcare, you achieve financial balance when we help you prioritize IT operations and strategic initiatives, ensuring your investments yield positive outcomes without compromising operational needs.