WORKFLOW OPTIMIZATION

Empowering Healthcare Through Technology

We help you optimize healthcare workflows, enhancing care delivery and clinician satisfaction with integrated solutions for EHR, service management and patient engagement.

Elements of Healthcare Optimization

CDW Healthcare stands at the forefront of empowering healthcare organizations. With a holistic approach to workflow optimization, we are your trusted partner in harnessing the power of technology to transform patient care, clinical satisfaction and operational efficiency.

Integrating systems allows healthcare organizations to get the most out of their existing IT infrastructure. By modernizing your applications, we can create a series of improvements that make it easier to gather data, share information effectively and enable care teams to work together efficiently, taking proactive steps in patient care. This streamlined approach optimizes workflow and enhances the overall effectiveness and efficiency of healthcare services.

Electronic Health Records (EHR)

EHRs are integral to streamlining clinical workflows, significantly reducing clinician burnout by improving productivity through optimization. They play a critical role in enhancing patient engagement by enabling features such as personalization, automation and expedited problem resolution, contributing to more efficient and effective healthcare delivery. Our goal? To foster a deeper connection between patients and healthcare systems through personalized and automated EHR functionalities, significantly reducing the time spent on administrative tasks and focusing more on patient-centric care.

CDW Electronic Health Records EHR Solutions
CDW Healthcare Workflow Optimization Platforms

Collaboration Platforms

Collaboration platforms are essential in healthcare for facilitating the advancement of telehealth, virtual care and hybrid staffing models. They serve as the backbone for onsite, virtual command centers that retain experienced nurses and address nursing shortages. By integrating tools like speech-to-text software and artificial intelligence, these platforms enhance patient care through efficient real-time documentation, quick dissemination of crucial information and improved decision-making.

Patient Management

By effectively managing patient interactions through various stages of care, healthcare providers can address concerns promptly, reduce waiting times and tailor care plans to meet individual needs, ultimately contributing to higher-quality care and patient loyalty. With an increasing number of patients willing to switch providers due to unsatisfactory navigation experiences, offering omnichannel support for swift task completion and self-service options such as FAQs and intelligent voice assistants is essential to ensure a seamless patient journey. Implementing enterprise resource planning solutions is critical for delivering personalized and frictionless interactions, ultimately enhancing patient engagement and loyalty.

CDW Workflow Optimization Healthcare Patient Management
CDW Workflow Optimization Healthcare Point of Care Solutions

Point-of-Care Solutions

Point-of-care solutions are crucial in healthcare as they enable immediate and accurate diagnosis, treatment and monitoring right at the patient's side. This immediacy improves clinical decision-making, enhances patient outcomes through timely interventions and increases the efficiency of healthcare delivery by reducing the need for multiple appointments and follow-up visits. Through integration with EHRs and remote monitoring tools, these solutions facilitate a comprehensive, data-driven approach to patient care, ensuring that healthcare professionals have access to the most relevant and current information when making critical care decisions.

Stay at the forefront of healthcare technology with CDW Healthcare.
We help you integrate emerging technologies, remain competitive and deliver the highest standard of care.

Strategies for Successful Optimization

At CDW Healthcare we deeply understand how the workflows in healthcare can save precious time. For organizations to truly improve they first should identify their current tech setups, workflow processes and people. CDW’s dedicated healthcare experts assess your present systems and spotlight areas in need of better integration, easier data sharing and application updates so your technology efforts align with improved patient outcomes. 

Integration

By linking EHRs with Unified Communication and Collaboration (UCC) platforms, healthcare providers gain instant access to vital patient data, minimize mistakes and facilitate secure messaging, file sharing and video conferencing.

Cybersecurity

Before providers adopt advanced tools like automated threat detection, CDW can first help establish access rights, diverse security protocols and data governance to expose vulnerabilities and maintain the integrity of patient data.

Training and Adoption

Improper tech use impedes quick decision-making and costs lives. Providing continuous training, support and feedback ensures patient care, maximizes IT investments and empowers clinicians to act with unparalleled precision and speed.

Staffing

Unlike contractors who focus on specific tasks, MSPs offer specialized support via a team of multidisciplinary experts ensuring the robust IT staffing required for immediate needs, while strategically preparing for future challenges.

Patient Experience

Staying competitive in the healthcare industry means meeting the demands of tech-savvy patients with user-friendly digital tools optimizing every step of the patient's experience from effortless scheduling to prompt follow-up care.

FEATURED WHITE PAPER

How Clinical Workflow Optimization Creates Better Patient Outcomes

The challenges that healthcare organizations face can be persistent and difficult to resolve. Sixty percent of healthcare CIOs say inefficient processes and a lack of automation are users’ top frustration.1 This white paper delves into the importance of building efficient workflows as a means to maximize the clinical experience. 

1Stoltenberg Consulting, Inc. "11th Annual Health IT Industry Outlook Survey Report." June 26, 2024. https://www2.stoltenberg.com/11thHITOutlookReport.

CDW Optimization Services

Efforts to modernize often face real-world obstacles, including a shortage of skilled IT professionals to oversee updated systems and clinical staff overwhelmed by new technology adoption. CDW Healthcare can help you overcome these challenges by evaluating current systems, suggesting targeted optimization approaches and providing scalable IT support to supplement internal resources. This sustainable methodology ensures you keep pace with the latest technological trends.

Advisory Services

CDW's advisory services are specifically tailored to assist healthcare organizations in leveraging their IT investments for maximum impact. Through expert guidance and strategic planning, healthcare providers can confidently navigate the complexities of technology implementation and optimization.

Managed Cloud

Navigating the intricacies of cloud, including financial, performance and security challenges, is a significant hurdle for healthcare organizations. CDW specializes in optimizing utilization, increasing visibility and allocation and refining operations through continuous improvement.

Managed Security

With the growing complexity of threats, healthcare IT leaders often find it challenging to mitigate security risks and safeguard sensitive data. Utilizing managed security services can equip healthcare IT teams with the necessary tools to identify vulnerabilities and protect sensitive information.

Our offerings are designed to make every part of your healthcare delivery more efficient, effective and aligned with your goals.

Our Healthcare Partners

Together with our deep bench of partners, CDW Healthcare will optimize your workflows so the underlying technologies can assist providers in achieving the Quadruple Aim framework. Dismantling inefficient tech use in favor of modern tools and advanced data systems will lower healthcare costs, propel sustainable patient outcomes and equip care teams to quickly diagnose, treat and monitor using a forward-thinking approach to patient care.

Contact Us

Ask a CDW Healthcare Expert About Your Current Workflows

Our dedicated teams of healthcare experts can help you improve resource utilization by eliminating redundant or unnecessary steps and enabling clinicians to make data-driven decisions.


Ways to reach us:

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