Ivanti Xtraction Connector For Avaya Call Management System - subscription license - 1 node

Xtraction is an easy-to-install and use reporting and dashboard solution, that brings business intelligence to IT. It aggregates data sources from multiple vendors into business views, that support decisions at all levels. In a single view you can pull and display data from enterprise systems, like IT service management, IT asset management, client management, project management, and more. Then drill down to focus on information important to you.

This self-service solution enables staff to view and create reports and business value executive dashboards without coding. Now anyone, even those with limited technical or analytical knowledge, can quickly extract data, create dashboards and view actionable insights. Reduce the dependency on specialized staff and increase productivity. Obtain information at-a-glance from real-time status views, point-in-time views, trend analysis - or schedule report delivery at a time, that suits you. The solution enables staff to improve processes, projects, and service levels across the IT service management lifecycle.