McAfee Advanced RMA Hardware Support - extended service agreement - 1 year - shipment

Advanced Replacement Return Materials Authorization (RMA) - same business day ship provides that if McAfee confirms a hardware defect before 1:00 pm local McAfee Technical Support Ship Center time, then, on the same business day, McAfee will ship replacement hardware, of like or better quality, to the location of the defective hardware, subject to carrier schedules and customs.

The customer must return, (at the expense of McAfee and using a McAfee-selected carrier and packaging) the defective hardware to McAfee within 15 days following its receipt of the replacement hardware or the customer will be invoiced for the replacement hardware at the then-current McAfee replacement price.