Know your gear
Essentials is suitable for customers who want to extend the basics. It comes with an access to basic support including phone, email, and chat during business hours with a guaranteed response time under 24 hours. If your device needs to be replaced, it will be replaced using standard return (RMA) process. In addition, access to Foresight Cloud which allows for centralized device provisioning, app management, and device setting controls are included.
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