Know your gear
Both voice-over-IP (VoIP) and multi-point video/telepresence can help organizations reduce telecommunications operating costs while delivering the high call quality that users expect. However, ensuring a quality user experience requires effective management, including a monitoring solution that will proactively identify issues and enable rapid troubleshooting.
The Unified Communications Analysis (UCA) module for Riverbed SteelCentral AppResponse supplies real-time and historical data in a business context about both application performance and voice and video call quality. The Unified Communications Analysis module is an optional module for SteelCentral AppResponse 11 and is based on real voice and voice calls with the ability to drill-down to the underlying problem source and understand the interaction of voice, video and data traffic.
The Unified Communications Analysis (UCA) module for Riverbed SteelCentral AppResponse supplies real-time and historical data in a business context about both application performance and voice and video call quality. The Unified Communications Analysis module is an optional module for SteelCentral AppResponse 11 and is based on real voice and voice calls with the ability to drill-down to the underlying problem source and understand the interaction of voice, video and data traffic.