Software Details
- Technical support
- 1 mailbox
- 250-2499 licenses
- 1 year
- response time: 30 min
- for Zimbra Collaboration Suite Professional Edition
- volume, non-profit, non-US government
- emergency phone consulting
- 24x7
Know your gear
In addition to Standard Business Hours support, Premier support includes 24x7 support for Severity-1 issues, intended for production systems and urgent assistance.