Enhancing Google Workspace Collaboration With AI for a Payroll Provider

A payroll application provider was exploring ways to enhance collaboration in their Google Workspace environment by integrating artificial intelligence (AI)-powered tools. As a company handling sensitive data, they required a HIPAA-compliant solution that could improve efficiency without increasing financial overhead. To better understand how to harness AI capabilities for collaboration, the customer sought guidance from CDW.

With an established relationship and strong connections to senior decision-makers, CDW was uniquely positioned to support this customer’s goals.

CDW partnered with Google to develop a comprehensive Software as a Service (SaaS) renewal strategy tailored to the customer’s unique needs. The solution incorporated:

• Google Workspace licenses
• Archived user licenses for legal retention
• Discounted Gemini add-on package, including licenses for a subset of users and workshops and enablement sessions

Leveraging its extensive Google Business Development expertise, CDW delivered a solution that balanced innovation with practicality.

• Negotiating competitive pricing and creating flexible deal options to align with the customer’s strategic and operational demands.
• Performing detailed engineering reviews to ensure adherence to compliance requirements.
• Collaborating with CDW’s inside sales and field sales teams to secure timely deal closure, securing discounts while minimizing administrative delays.
• Partnering with Google sales and engineering teams to provide discounted licenses, significant cost savings, and strategic insights for planning future AI initiatives.

CDW’s business development team for Google Workspace worked closely with the customer’s senior account manager, to ensure a seamless renewal process. Through consistent weekly and daily touchpoints, CDW’s team provided clear guidance on licensing, pricing and growth opportunities.

By delivering fair pricing, using expertise with AI and providing tailored support, CDW helped this customer reach their goals. Our partnership allowed the payroll application provider to confidently advance toward an AI-enhanced collaboration framework optimized for their business needs.