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Doug Teal

Principal Solutions Architect

Doug Teal is a principal solutions architect with more than 20 years of experience in the collaboration technology space. He works on CDW’s Customer Experience team, where he focuses on improving customer interactions by leveraging artificial intelligence, machine learning, data analytics, automation and other cutting-edge technologies.

Written by Doug Teal

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Feb 29, 2024 Digital Workspace 3 Ways AI Can Improve Your Retail Customer Experience

Article 3 min

To optimize your organization’s customer experience — which should always be a top priority — consider investing in artificial intelligence technologies that can make your customers and employees happier and cut costs in the long run.

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