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Jeffrey Lock

Principal Field Solution Architect

Jeffrey Lock is a principal solutions architect with more than 20 years of experience in the voice and data communications industry. In the last three years, Lock has leveraged his technical leadership in engineering to help customers choose, implement, upgrade and migrate contact center solutions. He is based in Raleigh, North Carolina.
Written by Jeffrey Lock
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3 Ways a Contact Center Boosts Customer Experience in Your Financial Institution
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Nov 17, 2023 Digital Workspace 3 Ways a Contact Center Boosts Customer Experience in Your Financial Institution
Article
3 min
Your financial institution can benefit from a contact center in several key ways, laying the foundation to automate time-consuming tasks so that your employees are empowered to enhance the overall customer experience.
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