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Scott Merritt

CDW Expert

Scott Merritt is a patient experience architect at CDW with over 20 years of experience in the contact center space. He has worked with some of the largest healthcare systems in the U.S. on streamlining their digital experience. Merritt covers CDW’s Healthcare vertical for the East Coast and Great Lakes regions.

Written by Scott Merritt

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Dec 16, 2024 Services Revolutionizing Patient Experiences With Amazon and SpinSci Technologies

Article 4 min

Discover how Amazon and SpinSci technologies enhance patient experiences through EHR data, AI solutions and multichannel collaboration. Learn about CDW's role as a tech partner and explore key use cases.

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CDWG

Jan 12, 2024 Digital Workspace 3 Trends in Healthcare Contact Centers to Improve Patient Experience

Article 3 min

Healthcare facilities must do everything they can to ensure excellent patient experiences — and having a strong, unified contact center can differentiate them from the competition.

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CDWG