3 Key Considerations for Developing a Frictionless Workspace
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3 min

3 Key Considerations for Developing a Frictionless Workspace

By planning ahead and researching, organizations can remove friction from their workspace and maximize the resources they already leverage.

When it comes to creating frictionless work environments, organizations must incorporate the latest technologies that people need to do their jobs without interruptions from their line of  business or from IT. In this era of hybrid work, frictionless workspaces are a hot topic. No organization is immune from time-consuming challenges, from setting up laptops for remote workers to configuring networks and applications securely so sensitive customer information is protected and recoverable.

While building a frictionless workspace requires coordination, you know best the details that make up your unique work environment. Just because something isn’t broken doesn’t mean it cannot be improved. Here are three key takeaways to help eliminate friction from your workspace for a healthier future.

1. Know your current environment.

No two organizations are exactly alike. Thoroughly understanding your environment — how each area functions, the scope of tools in effect and where you want to take the business — is essential. In many cases, an organization’s IT and security teams operate as separate departments, leading to a lack of communication in aligning services for the best end-user experience. Knowing the pain points of processes and tools that cause disruptions to the business is a significant step in removing friction from the workspace

2. Do your research.

Take an inventory of the technology platforms fueling your organization. It’s likely that you are not using your resources to full capacity, which creates performance gaps. Whenever a new platform is introduced into your business, there is increased risk to security. Incorporating additional security measures that ensure end-user devices are safe and easily patchable, for example, is a simple and effective solution. Your customer base is distinct, as are the needs of your staff, so knowing the intricacies of your asset management practice is paramount.

Remember, humans are human. Look closely enough anywhere and you can discover gaps and inefficiencies. When analyzing your work environment, take notes and jot down as many questions as possible. This is due diligence.

3. Pilot the solutions you want to use.

This is easier said than done, of course. Budget and bandwidth constraints make deciding on any new solution an effort. However, once you understand your environment and have conducted your research, it’s time to get help removing what’s causing unnecessary friction. This will transform your organization into a leaner, stronger one.

Seem intimidating? Let CDW Amplified™ Services help.

Whether transferring data to the cloud to free up server space, rolling out a single sign-on authentication method to save valuable time or resolving mouse lag issues for users, eliminating workspace friction remains ever important. CDW can assist you with our wealth of experience with Modern Workspace Solutions. Our highly trained experts will comprehensively examine your work environment, identify any gaps and make recommendations to get your business running more smoothly.


 Jonathan Freeman

 Jonathan Freeman

Solution Architect
Jonathan Freeman is a solution architect with more than 15 years of experience in enterprise mobility management, digital workspace solutions, and application and device connectivity and security. At CDW, he serves as a workspace field solution architect based in Kansas City, Mo.