Research Hub > Keeping Communities Connected With Smarter Network Infrastructure
Use Case
3 min

Keeping Communities Connected With Smarter Network Infrastructure

With dozens of locations nationwide, a nonprofit housing group needed a faster, more reliable way to manage its network. See how CDW helped transform its infrastructure to support better performance, security and ease of management.

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The right technology and expertise to power community impact

41%

of nonprofits say lack of process automation and operational efficiency is their biggest challenge1

29%

of nonprofits struggle with inefficiencies and delays due to multiple disconnected systems1

How can organizations create a seamless, reliable network that improves efficiency and scales with their needs?

A REAL-WORLD EXAMPLE

Upgrading a Network, One Site at a Time

A nonprofit housing support organization was facing persistent network outages and inconsistent connectivity across its 43 locations. To support critical community programs, the nonprofit organization needed a solution that delivered improved performance, enhanced security and a simplified management experience.

The organization partnered with CDW to plan and implement a comprehensive network upgrade — designed to meet today’s needs and scale for tomorrow.

THE TURNING POINT

A Phased Approach to Smarter Connectivity

CDW developed and delivered a solution in four strategic phases:

  1. Hardware procurement and planning to align technology with business goals.
  2. Site-by-site deployments across 43 locations, including installation of new switches, access points and cabling.
  3. Removal of legacy equipment to reduce clutter and eliminate inefficiencies.
  4. End-to-end project management using CDW’s internal Certinia system for streamlined billing and execution.

CDW Smart Hands® services provided the technical lift needed, helping minimize disruption while maximizing speed and precision throughout the upgrade process.

THE RESULTS

Reliable Connectivity Delivered at Scale

IT specialist reviewing IT transformation proposal with colleagues.

By partnering with CDW, the organization built a stronger foundation to serve communities — faster, safer and smarter.

Here’s why it worked:

  • A structured, phased rollout enabled seamless transitions across 43 sites.
  • Updated Cisco hardware and modern wireless infrastructure eliminated performance bottlenecks.
  • CDW Smart Hands® services ensured professional, consistent delivery.
  • Certinia-powered project management kept billing and scheduling on track from start to finish.

What’s next?

As the final phase wraps up, CDW continues to support the organization in maintaining a future-ready network — so its team members can focus on what matters most: serving their communities.

Source: 1 Sage, “2025 Nonprofit Technology Impact Report”

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