Senior Living and Post-Acute Care Technology Planning

Improve quality of life and satisfaction for patients, residents, families and clinicians with the right technology.

• Evaluate the technologies that residents/patients need to enjoy seamless connection and communication with their loved ones, peers and care team.

• Ensure you have ample bandwidth to support the rapid growth of devices introduced to the network with uninterrupted connectivity.

• Check that device screen size is sufficient to support different applications that allow residents/patients to view menus, medication reminders, announcements, etc.

• Choose technology that’s intuitive, easy to use and able to measurably streamline clinician workflows, improve collaboration and free up more time to spend with patients.

• Define KPIs that map back to your experience objectives such as better end-user connectivity, productivity and satisfaction.

Efficiently use technology to stay within budget, reduce operational expenses and drive return on investment.

• Fully understand what capabilities already exist in your current technology to maximize your investments and avoid overspending on duplicate or niche solutions.

• Survey what your residents, patients and clinicians are using – and what they’re not – to determine whether you need to renew or sunset certain subscriptions.

• Don’t try to boil the ocean; focus on acquiring technologies that address your top priorities, solve your biggest challenges and can scale as your organization grows.

• Identify revenue-generating opportunities to capture costs and offset your expenses, such as charging residents a small Wi-Fi network subscription fee.

• Enlist the support of an objective third party as needed to establish cost-saving metrics, assess areas for operational efficiency and future-proof your IT investments.

Protect patients, staff and technology investments while ensuring industry regulatory compliance.

• Minimize patient safety risks such as falls, wandering and unnecessary hospital admissions/readmissions with reliable remote monitoring technology.

• Make sure your organization stays in compliance and avoids penalties by leveraging technology to accurately capture documentation and maintain records.

• Reduce the risk of clinician burnout and staff turnover by using technology to automate manual processes and tedious workflows.

• Get a security assessment to identify potential risks and plan a data security strategy to safeguard your network against cyberthreats and ensure HIPAA compliance.

• Focus IT resources on higher value-added, risk prevention activities by entrusting an in-house technology concierge or cloud-based solution managed by an experienced partner.