Research Hub > Unlocking the Potential: Why Co-Managed Security Services Matter

December 09, 2024

Article
2 min

Unlocking the Potential: Why Co-Managed Security Services Matter

Only 21% of organizations have effective threat programs. CDW is paving the way for more companies to maximize resources and ROI with co-managed security services.

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A recent Market Guide for Co-Managed Security Monitoring Services released by Gartner reveals a striking fact: only 20-30% of organizations effectively use the security tools they already own. A  2024 Insider Threat Report by Cybersecurity Insiders also uncovered that only 21% of organizations report having fully functional threat programs in place. Despite advances in security technology, many companies do not effectively use the security tools they already own, leading to underutilized investments and lower-than-expected ROI. Why? Many companies struggle with the complexity of security solutions and face a shortage of skilled professionals to optimize these tools.

The Challenge: Underutilized Security Resources

Despite advances in security technology, this underutilization trend has not improved. A sizable chunk of cybersecurity marketing focuses on new solutions rather than optimizing current tools. It is common for firms to tout new software versions loaded with artificial intelligence (AI), machine learning (ML) and automation, framing these as the answer to existing challenges. However, ripping and replacing technology often fails to address the root problem.

2024 – A Year for Strategy, Not Major Changes

Major financial shifts and upheavals are affecting the security information and event management (SIEM), entity and user behavior analytics (EUBA), and endpoint marketplace as “platform” approaches rise, major mergers and acquisitions abound, and security log data volumes skyrocket. In such a climate, picking the “best” technology for the next three to five years takes careful planning — and a crystal ball.

CDW’s Approach: Doubling Down on Co-Managed Security Services

With over $4 billion in security revenue, CDW is uniquely positioned to influence industry evolution. Rather than joining the technology arms race, CDW focuses on maximizing the ROI of existing investments through co-managed security services. We do not need another proprietary black-box solution; we need solutions that make the most of existing technology.

Here is how our co-managed product development cycle works:

  • Strategic partnering: As a key go-to-market partner for major security vendors, CDW provides both product resale and professional services at scale.
  • Marketing analysis: Through our transaction data, we track adoption, satisfaction and ROI sentiment, using renewal rates as a leading indicator.
  • Client feedback: Our 500+ technical cybersecurity professionals provide real-time insights on the leading security platforms, allowing us to refine our approach continually.
  • Dynamic portfolio management: We adjust our portfolio based on client demands, adding or dropping coverage for top technology platforms as market needs evolve. This approach is CDW’s competitive edge. Using insights from over 250,000 global clients, we anticipate market trends and build co-managed services that offer the most value without being distracted by solutions early in the hype cycle.
  • Empowering maximum ROI: Co-managed security services allow you to retain control over your security assets while leveraging our expertise to optimize configurations, update detection rules and enhance incident response strategies. CDW’s support for client-owned solutions helps unlock the full potential of technology investments, turning complexity into opportunity.

Are you ready to leverage the expertise of CDW’s Managed Security Services? Our experts can assess your needs and recommend options tailored to your unique requirements. To learn more, visit our website or contact us at 800-800-4239.

Robert McFarlane

Managed Svc Sol Sales Spec
Robert McFarlane joined CDW in 2018 and serves as MSSP practice lead focused on 24/7 operational support for key security technologies.