January 24, 2025
Service Management as a Service: A New Way to Have ServiceNow
Service Management as a Service is a model that prioritizes people, processes and technology while focusing on maximizing ROI and reducing risk.
Navigating a major software system with robust capabilities such as ServiceNow can be overwhelming for organizations, especially those with overwhelmed IT teams.
Take the headache out of learning new features, setting up configurations and training your team on ServiceNow with a Service Management as a Service (SMaaS) model.
A SMaaS model can accelerate your time to value by leaving configuration and integration issues to the experts, freeing you up to focus on strategic thinking.
Another benefit of CDW’s ServiceNow SMaaS model is that our experts can help identify opportunities for application consolidation, cloud spend optimization, native artificial intelligence (AI) integration, improved data governance and more.