CDW AI Research Report

Get a read on the AI landscape with insights around challenges and opportunities from
your peers and CDW experts.

Artificial intelligence is changing the world. This technology promises to deliver a vast array of new capabilities to organizations across industries, but the disruption AI can bring is creating challenges for IT teams. New research from CDW reveals where organizations plan to deploy AI, what they hope to gain from these deployments and why they’re facing hurdles. Read our report to see how your peers are making progress with AI and to glean insights from CDW’s experts on this critical new technology.
prr-lp-ai-pie1-mobile-v1

The percentage of IT professionals who say their organization has good ideas for AI, but they have trouble executing those ideas

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The percentage of IT professionals who say they have achieved full deployment on their highest-priority AI projects

prr-lp-ai-pie3-mobile-v1

The percentage of IT professionals who say they think AI can help them improve cybersecurity

Our detailed report provides valuable context for these data points and offers important takeaways from CDW’s AI experts.
Complete the form below to access
CDW’s 2025 AI Research Report

“This is not just a business problem. …This is impacting our kids, our families, how we move through society, our economy, currency, trade. Everything is being impacted by this technology.”

– JOE MARKWITH, CHIEF STRATEGIST FOR MASTERING OPERATIONAL AI TRANSFORMATION, CDW

The Urgency of AI

IT leaders face a daunting challenge with AI: They know they need to take advantage of this powerful new technology, but they’re not certain how to navigate all the opportunities and pain points it presents to them. To gain a better understanding of the AI landscape, CDW surveyed more than 900 IT professionals from numerous industries across the U.S. We asked questions such as:

  • What outcomes are organizations hoping to achieve with their AI deployments?
  • What AI tools are organizations currently using?
  • How are organizational leaders addressing concerns about compliance and the ethical use of AI?

Our analysis of the responses paints a clear picture of where organizations are now in their AI initiatives and where they want to go. Learn what our experts recommend to help organizations establish an effective strategy for AI that helps them find valuable use cases and optimize ROI. The world of AI is changing rapidly, but by gaining insights into this evolution, IT and organizational leaders can position their organizations to use AI effectively.

The Pace of AI Evolution Demands a Sense of Urgency

New research from CDW finds that IT leaders are deploying AI for a variety of use cases, but several pain points are affecting these initiatives.

Artificial intelligence is changing the world. This technology promises to deliver a vast array of new capabilities to organizations across industries, but the disruption AI can bring is creating challenges for IT teams. New research from CDW reveals where organizations plan to deploy AI, what they hope to gain from these deployments and why they’re facing hurdles. Read our report to see how your peers are making progress with AI and to glean insights from CDW’s experts on this critical new technology.
prr-lp-ai-pie1-mobile-v1

The percentage of IT professionals who say their organization has good ideas for AI, but they have trouble executing those ideas

prr-lp-ai-pie2-mobile-v1

The percentage of IT professionals who say they have achieved full deployment on their highest-priority AI projects

prr-lp-ai-pie3-mobile-v1

The percentage of IT professionals who say they think AI can help them improve cybersecurity

Our detailed report provides valuable context for these data points and offers important takeaways from CDW’s AI experts.
Complete the form below to access
CDW’s 2025 AI Research Report

“This is not just a business problem. …This is impacting our kids, our families, how we move through society, our economy, currency, trade. Everything is being impacted by this technology.”

– JOE MARKWITH, CHIEF STRATEGIST FOR MASTERING OPERATIONAL AI TRANSFORMATION, CDW

The Urgency of AI

IT leaders face a daunting challenge with AI: They know they need to take advantage of this powerful new technology, but they’re not certain how to navigate all the opportunities and pain points it presents to them. To gain a better understanding of the AI landscape, CDW surveyed more than 900 IT professionals from numerous industries across the U.S. We asked questions such as:

  • What outcomes are organizations hoping to achieve with their AI deployments?
  • What AI tools are organizations currently using?
  • How are organizational leaders addressing concerns about compliance and the ethical use of AI?

Our analysis of the responses paints a clear picture of where organizations are now in their AI initiatives and where they want to go. Learn what our experts recommend to help organizations establish an effective strategy for AI that helps them find valuable use cases and optimize ROI. The world of AI is changing rapidly, but by gaining insights into this evolution, IT and organizational leaders can position their organizations to use AI effectively.