Tech specs
Brand
Quantum
Product Line
Quantum StorageCare
Model
Bronze Support Plan Zone 1
Manufacturer
Quantum
Packaged Quantity
1
Coverage Period
3 years
Service & Support Details
Extended service agreement - parts - 3 years - shipment - availability: 9 hours a day / Monday-Friday - Customer Replaceable Units, Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday, New releases update - 3 years, Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 3 years - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Technical support - training - 3 years
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Integrated System
Extended service agreement (uplift)