Tech specs
Brand
VMware
Product Line
AirWatch
Model
Shared Cloud
Manufacturer
VMware Federal
Software Main Type
Subscription license
Software Sub Type
Online services - mobile device management
License Quantity
1 Device
License Type
Subscription License
License Validation Period
1 year
Licensing Program
VMware Subscription Purchasing Program (SPP)
Retail / Licensing
License
Bundle Support
1 Year VMware SaaS Basic Support
Category
Online & appliance based services
Installation Type
Hosted
Packaged Quantity
1
Hosted Service Type
SaaS
Limited Warranty
New releases update
Application
E-mail consulting - 1 year / 4 contacts, Emergency phone consulting - 1 year / 4 contacts - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 1 year, Phone consulting - 1 year / 4 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 1 year / 4 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 1 year / 4 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 1 year, Web knowledge base access - 1 year, Web support - 1 year