AppleCare OS Support Preferred - 3 Year - 50 Enterprise‑Level Incidents

Get the IT department-level support you need when deploying iOS, macOS, or macOS Server in your organization. AppleCare OS Support delivers phone and email support for advanced integration, migration, and server operation issues.

AppleCare OS Support - Preferred covers an unlimited number of enterprise-level support incidents for two technical contacts from your organization, provides two-hour response for priority 1 (server down) issues 12 x 7, and assigns a technical account manager to your organization for one year.