Arctic Wolf's Total user license includes access to the following: Managed Detection and Response: 24x7 threat detection and response. Managed Risk: Discover, assess, and harden your environment against vulnerabilities. Managed Security Awareness: Minimize human risk with fully-managed security training. Incident Response JumpStart Retainer: Prepare for cyber attacks with an IR plan and 1-hour response time SLA. Cyber Resilience Assessment: Assess your security posture against industry frameworks.
Data Explorer Lite: Explore and analyze 3 days of security data to identify potential threats. Log Retention: Retain 90 days of historical logs for compliance and review. Security Operations Warranty: $750k for 1-year, $1.5M for 3-year deals. Financial support to reduce out-of-pocket expenses after a security event. If requirement conditions are met, an additional SKU will be provided for this benefit on the quote. Concierge Security Tier: Security expertise and guidance to enhance your security posture Platinum Concierge Security tier includes: A named security team. SOC Escalation follow-ups.
Inbound inquiries. 18 Scheduled, Proactive Security Touchpoints per year o 4 Account Reviews o Account Review Includes: 1 Hour Security Touchpoint + 30 Minute CSM Solutions and Service Review o 14 Security touchpoints Access to Silver, Gold and Platinum Security Posture In-Depth Reviews (SPiDRs). This SKU provides a per-user annual license for the Total Bundle. To license Arctic Wolf Total, it is required to license users in addition to servers
These services are considered Third Party Services, and this purchase is subject to CDW’s Third Party Cloud Services Terms and Conditions, unless you have a written agreement with CDW covering your purchase of products and services, in which case this purchase is subject to such other written agreement.
The third-party Service Provider will provide these services directly to you pursuant to the Service Provider’s standard terms and conditions or such other terms as agreed upon directly between you and the Service Provider. The Service Provider, not CDW, will be responsible to you for delivery and performance of these services. Except as otherwise set forth in the Service Provider’s agreement, these services are non-cancellable, and all fees are non-refundable.
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