Tech specs
Brand
Avocent
Product Line
Avocent Hardware Maintenance
Model
Silver
Manufacturer
Avocent (Apex/Cybex)
Product Supported
KVM devices
Packaged Quantity
1
ENERGY STAR Certified
No
Coverage Period
1 Year
Service Availability
12 hours a day / 5 days a week
Service Location
Shipment
Service Response Time
Next Business Day
Service Sub Type
Advance parts replacement
Network Service & Support
Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday, Technical support - phone consulting - 1 year - response time: 12 hours - availability: 12 hours a day / Monday-Friday - severity level 3/4, Technical support - phone consulting - 1 year - response time: 4 hours - availability: 12 hours a day / Monday-Friday - severity level 1/2
Limited Warranty
Extended Service Agreement
Compatibility Specs
Avocent MergePoint Unity 8032, 8032DAC