Bucher + Suter Connects for Salesforce - CC Edition - license - 1 license

The b+s Connects for Salesforce adapter provides the right information, right away so agents can immediately start helping customers rather than wasting time gathering information they should already have at their fingertips.

Integrate Cisco CCE/CCX and Salesforce CRM with a simple, powerful CTI & Omni-Channel adapter, seamlessly embedded in the Salesforce GUI, that puts interaction control in agents' hands.