Tech specs
Brand
Citrix
Product Line
Citrix Customer Success Services
Model
Advanced
Manufacturer
Citrix Cloud
Software Name
Citrix DaaS Advanced
License Quantity
1 additional concurrent user
Retail / Licensing
License
Installation Type
Hosted
Packaged Quantity
1
Hosted Service Type
DaaS
Service & Support Details
New releases update, Phone consulting - availability: 24 hours a day / Monday-Sunday - severity level 1, Phone consulting - availability: business hours / Monday-Friday - severity level 2/3/4, Web knowledge base access, Web support - availability: 24 hours a day / Monday-Sunday - severity level 1, Web support - availability: business hours / Monday-Friday - severity level 2/3/4
Service Availability
24 hours a day / 7 days a week
Service Sub Type
Phone consulting
Limited Warranty
Technical Support