Tech specs
Brand
Extreme Networks
Product Line
Extreme Networks ExtremeWorks
Model
Software and Global Technical Assistance Center (GTAC)
Manufacturer
Extreme Networks Services
Product Supported
Complicated network devices
Packaged Quantity
1
ENERGY STAR Certified
No
Coverage Period
1 Year
Service Availability
24 hours a day / 7 days a week
Service Response Time
15 min
Service Sub Type
Phone consulting
System
New releases update - 1 year, Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - priority 2, Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - priority 1, Technical support - phone consulting - 1 year - response time: 8 h - availability: 24 hours a day / Monday-Sunday - priority 3, Technical support - phone consulting - 1 year - response time: immediate acknowledgment - availability: 24 hours a day / Monday-Sunday - priority 4, Technical support - web support - 1 year - availability: 24 hours a day / Monday-Sunday
Limited Warranty
Technical Support
Compatibility Specs
P/N: AP5010-WW
