Tech specs
Brand
Fortinet
Product Line
Fortinet FortiCare
Model
24x7 Bundle
Manufacturer
Fortinet
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
3 Year
Service Location
Shipment
Service Response Time
Next Business Day
Service Sub Type
Advance parts replacement
System
E-mail database update - 3 years, Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD, Intrusion definitions update - 3 years, New releases update - 3 years, Product info support - e-mail consulting - 3 years - availability: 8 hours a day / Monday-Friday, Product info support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday, Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday, URL database update - 3 years, Virus definitions update - 3 years
Limited Warranty
Extended Service Agreement (Renewal)