Tech specs
Brand
Fortinet
Product Line
Fortinet FortiCare
Model
Premium
Manufacturer
Fortinet
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
3 Year
Service Location
Shipment
Service Response Time
Next Business Day
Service Sub Type
Advance hardware replacement
System
Extended service agreement - advance hardware replacement - 3 years - shipment - response time: NBD, New releases update - 3 years, Product info support - web knowledge base access - 3 years, Technical support - phone consulting - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue, Technical support - phone consulting - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue, Technical support - web support - 3 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - critical issue, Technical support - web support - 3 years - response time: NBD - availability: 24 hours a day / Monday-Sunday - non-critical issue
Limited Warranty
Extended Service Agreement (Renewal)