Tech specs
Brand
HDS
Product Line
HDS
Model
Premium Support
Manufacturer
Hitachi Data Systems
Software Name
Hitachi Virtual Storage Platform Remote Replication
License Type
Base License
Retail / Licensing
Maintenance
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
1 Month
Service & Support Details
New releases update - 1 month, Phone consulting - 1 month - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical, Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity high, Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity medium, Web knowledge base access - 1 month
Service Availability
24 hours a day / 7 days a week
Service Response Time
15 min
Service Sub Type
Phone consulting