Tech specs
Brand
HPE
Product Line
HPE Tech Care
Model
Basic Service
Manufacturer
Hewlett-Packard
Product Supported
Storage arrays
Packaged Quantity
1
Coverage Period
5 Year
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next Business Day
Service Sub Type
Parts and labor
System
Extended service agreement - parts and labor - 5 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Extended service agreement - parts and labor - 5 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Extended service agreement - parts and labor - 5 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, New releases update - 5 years, Product info support - knowledge base access - 5 years, Product info support - web support - 5 years, Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday, Technical support - remote diagnosis - 5 years, Technical support - visual remote guidance - 5 years
Limited Warranty
Extended Service Agreement
Compatibility Specs
P/N: AG115AR, AG116AR, AG326BR, AH169A, AH169AR, AH170AR, AH559A, AH559AR, AJ033A, AJ033AR, AJ034A, AJ034AR, AJ034B, AJ034BR, AJ817A, AJ817AR, AJ817B, AJ817BR, AK378A, AK378AR, AK378B, AK378BR, AK379A, AK379AR, BL531A, BL531AR, BL531B, BL531BR, BL537A, BL537AR, BL537B, BL537BR, BL542A, BL542AR, BL542B, BL542BR, C0H20A, C0H20AR, C0H21A, C0H21AR, C0H22A, C0H22AR, E7W43A, P9G69A