IBM Power Expert Care Premium - extended service agreement - 3 years - on-site

IBM Power Expert Care is a service approach that integrates and prepackages hardware and software support services into a tiered support model. It easily integrates into an organization's cloud and cognitive strategy and supports price and performance for mission-critical workloads.

IBM Software Maintenance services coverage is a prerequisite and must be aligned with the same number of years selected for the Power Expert Care Premium tier.

Predictive support, using Call Home Connect Cloud, is available for 24x7 coverage and response from remote technical support specialists.