Tech specs
1-8 of 93 reviews
What do you like best about the product?
Not only can you uninstall, install, update, and manage all software in your company with the tool but, it makes patching significantly easier. I almost never have to think about patching with it set up properly.
What do you dislike about the product?
Although kace helps me gather information on particular endpoints and keep asset information up to date... it doesn't have geofencing/geolocation... it might be in the MDM, though.
What do you like best about the product?
Clean and easy-to-understand interface for pushing OS updates with the ability to schedule deployments. Ability to integrate with end-points. It also have inventory control which is a plus for day to day IT operations
What do you dislike about the product?
It was somehow difficult to track the execution status of certain scheduled Windows updates. Sometimes we needed to push the updates several times. Also, frequent logouts are something to consider.
What do you like best about the product?
This product is an excellent multifunctional use application that you can use it for asset tracking, scripting, inventory, patching, and even discovery. The cost is also reasonable for the capabilities. You can also highly customize the service desk.
What do you dislike about the product?
Two areas that can improve would be to have a better-integrated chat function with the users and screen sharing. Also, I would love to see integration with Dell TechDirect having proactive support capabilities. Support would be good too if you could have chat with support from the appliance directly with Quest.
What do you like best about the product?
While they have fantastic solutions the support team is always the most important part for me in considering a vendor. Kace does not disappoint in this area. On several occasions they have jumped in to help me out.
What do you dislike about the product?
Working in a small organization some of their solutions are a bit out of my price range. I tend to wait for the sales on the things I really want and I have been able to get several products that way.
What do you like best about the product?
KACE SMA offers a solution to many of our problems like Asset Management, Software Deployment, Ticketing/Helpdesk, and Patching. While I haven't used many other RMM solutions, KACE does hit the mark on many of the services it offers; some quirks pop up as you become a more "advanced" user.
What do you dislike about the product?
The primary services that I find to be quirky are: "Run at next connection if Offline," the "Native Powershell Scripting," and the API. They do work, but you have to do some extra work to make it reliable.
What do you like best about the product?
Single point of asset management for all our needs.
What do you dislike about the product?
I wish some configs were easier to find.
What do you like best about the product?
The ease to deploy images to devices, we have multiple RSA's running which feed our imaging center and also remote sites, this whole process has drastically reduced our "time to image" and allowed us to image over 15,000 devices in a month.
What do you dislike about the product?
We would like there to be a true default KBE for RSA's
What do you like best about the product?
Pushing software and scripts in KACE SMA is an excellent feature that we use daily.
What do you dislike about the product?
KACE Cloud MDM needs a lot of work to get it to function properly in lots of areas. It seems as though it doesn't have the same amount of attention as the SMA.
