Tech specs
1-8 of 91 reviews
What is our primary use case? I use Trellix Endpoint Security as the first line of defense for our users against any attack from outside. What is most valuable? Trellix Endpoint Security serves as our first line of defense against external threats. The product includes a threat intelligence tool that enhances threat prevention. Trellix Endpoint Security is a proven, robust, and cost-effective solution that protects the organization from different types of ransomware and attacks. What needs improvement? Trellix Endpoint Security needs some improvement in the dashboards. Artificial intelligence also requires improvement to further enhance the product. For how long have I used the solution? I have been using Trellix Endpoint Security since 2004. What do I think about the stability of the solution? Trellix Endpoint Security is a stable product. I would rate its stability as nine out of ten. What do I think about the scalability of the solution? Trellix Endpoint Security is scalable. I would rate its scalability as eight or nine out of ten. How are customer service and support? Trellix Endpoint Security provides very good support. I would rate their customer service nine out of ten. How would you rate customer service and support? Positive Which solution did I use previously and why did I switch? Before Trellix Endpoint Security, we did not work with other tools. How was the initial setup? The initial setup of Trellix Endpoint Security is very easy and smooth, taking only one day with help from Trend Micro Support. What about the implementation team? The implementation involved one person from our side and one person from the vendor's side. I participated in the process. What was our ROI? We have observed tremendous return on investment after implementing Trellix Endpoint Security as it is a more cost-effective solution compared to other products. What's my experience with pricing, setup cost, and licensing? Trellix Endpoint Security is cost-effective and provides excellent value for money, with no need for extra expenses for premium support. Which other solutions did I evaluate? We are aware of other brands like Symantec, but Trellix Endpoint Security became the chosen solution because it was less expensive. What other advice do I have? Trellix Endpoint Security is a robust, old, tested, and cost-effective product. I would rate the overall solution as eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is most valuable? The solution is a reliable and mature product. Its reporting function is robust, and the user interface is easy to use. End users can create customized reports with detailed reporting for any computer and export them in PDF or other formats. This reporting capability is very robust. The ePO console is very efficient and doesn't hang or freeze. Its console is more stable and reliable than other products like Kaspersky, Symantec, or Microsoft. The ePO is very reliable for managing computers and servers; you can find all options in this one application. The tool has automation capabilities. It can automatically deploy, scan, fetch reports, and update. FireEye, now part of the solution, combines great with its other features. It acquired FireEye, which now includes Network Detection and Response and Network Security Platform capabilities. It can detect network threats and gather network information. The NSP is very robust. I'd rate it ten out of ten. What needs improvement? The solution needs to improve its virtual patching capabilities. One area where it could improve is by offering a patch management solution bundled with its security products. This would make it even more competitive against solutions like Kaspersky that offer this feature. For how long have I used the solution? I have been working with the product since 2008. What do I think about the stability of the solution? The solution is a very stable product. There are no significant issues with stability. It works very efficiently on both large and medium scales, and its reliability is very good, especially regarding management duties and reporting. Which solution did I use previously and why did I switch? The tool stands out compared to competitors like Trend Micro, CrowdStrike, and Microsoft. Microsoft offers virtual patching, which is slightly better than the solution. How was the initial setup? The tool's deployment is very quick and automated. I can deploy it on 100 nodes within half an hour to an hour. If you have a fast network setup, it can be as quick as 10 to 15 minutes for 100 computers. This is because it uses an agent that works robustly in network environments. What's my experience with pricing, setup cost, and licensing? The solution is not an expensive tool. Compared to other options, it's mostly average-priced. I've deployed it for customers ranging from 100 nodes to over 5,000 nodes. Its renewal prices are very low, and it offers both perpetual and subscription licenses. With a perpetual license, the product will keep working as long as it's not end-of-life, which benefits companies. What other advice do I have? The tool is suitable for small, medium, and enterprise businesses. I'd give it a ten out of ten for its productivity, reliability, control, and manageability. Its management console is particularly robust - I haven't seen anything similar from other vendors. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use the solution for malware, fall behavior, and data loss prevention. What is most valuable? The Trellix Endpoint Security, when used in conjunction with EDR and Insight, enhances the visibility of events in the central management console, enabling us to identify events more effectively. Furthermore, Endpoint Security actively prevents threats from spreading. It reduced the action time a lot. What needs improvement? Trellix provides a data view of the Alpha systems with Trellix installs and makes small changes to the central management console. Nothing on the endpoints themselves works, but it focuses more on the management side. For how long have I used the solution? I have been using Trellix Endpoint Security for 14 years. What do I think about the stability of the solution? I rate the solution’s stability an eight out of ten. What do I think about the scalability of the solution? This solution is used by 33,000 users and covers different operating systems. I rate the solution’s scalability an eight out of ten. How are customer service and support? We do get quick responses from support. However, it sometimes takes a bit longer to reach the final solution, particularly if something unusual requires additional investigation time. How would you rate customer service and support? Neutral How was the initial setup? The initial setup is very easy and takes two hours to complete. What was our ROI? Trellix Endpoint Security offers substantial cost savings by reducing recovery expenses. These savings can exceed three hundred percent at this stage. What other advice do I have? The AI portion is quite good. It is already built into the product; it does assist us. We have five engineers to maintain the solution. Overall, I rate the solution an eight out of ten. Which deployment model are you using for this solution? On-premises Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? It serves as a comprehensive endpoint security solution that goes beyond traditional antivirus by incorporating features such as document scanning for sensitive information, approval workflows for document sharing, patch management, and advanced threat detection using AI and machine learning. It actively monitors various endpoints, including web interactions and email communications, to detect and prevent a wide range of attacks, even those that are not signature-based. What is most valuable? One of the standout features of this solution is its encryption capabilities and DLP functionality. It provides a robust defense against cybersecurity threats while offering user-friendly features like notifications and approval prompts. The encryption feature provides peace of mind in the event of a lost or stolen device, safeguarding sensitive conversations and data from unauthorized access. This level of protection significantly reduces the risk of extortion attempts or data breaches, making it a valuable asset for any organization. So far, I haven't experienced any security breaches or attacks. What needs improvement? I've encountered minor challenges related to encryption. For how long have I used the solution? I have been using it for a year. What do I think about the scalability of the solution? We have a user base of over one hundred individuals who use the software. Which solution did I use previously and why did I switch? The decision to implement endpoint security software like Trellix is made at a company-wide level, involving discussions and agreements between various entities, including our parent company and potentially other subsidiaries like the one in Sweden. This decision isn't made independently by individual branches like Kenya; rather, it's coordinated and negotiated at a higher level. How was the initial setup? I operate within a managed environment where the IT team handles the installation and setup of endpoint security software. Once installed, they provide me with the necessary details, such as login credentials and instructions for changing passwords. My role primarily involves using the machines provided to me, without needing to delve into the setup process. What was our ROI? Compared to the solutions, it helped us to save at least ten to twenty percent, if not more. What's my experience with pricing, setup cost, and licensing? I would emphasize its affordability rather than merely focusing on cheapness. It provides good value by striking a balance between cost-effectiveness and feature richness. What other advice do I have? I would recommend conducting a proof of concept to explore the features firsthand. It's essential to understand what you currently have in place, as that will help determine whether the solution is the right fit for your needs. After that, ensure that the POC is conducted efficiently so that you can make an informed decision about whether to proceed with the solution or consider other options. Overall, , I would rate it an eight out of ten. It's a good solution that meets my needs satisfactorily. Which deployment model are you using for this solution? On-premises Disclaimer: My company has a business relationship with this vendor other than being a customer:Customer/Partner
What is our primary use case? Customers use Trellix Endpoint Security as an anti-malware or antivirus solution that provides AI and machine learning features. The solution provides DAC (Dynamic Access Control) and HIPS (host intrusion prevention system) functionality in its firewall module. It also has a web control functionality, wherein we can allow, deny, or choose the category part and work it out. What is most valuable? Trellix Endpoint Security provides a single umbrella kind of architecture. A lot of different solutions come under a single umbrella and a single console. The most valuable features of the solution include DLP (data loss prevention), CASB (cloud access security broker) functionality, endpoint encryption, and cloud workload security. The solution also has features like application control, device control, and cloud DLP. What needs improvement? The solution's documentation is not streamlined and is in bits and pieces, which should be in a single format. Trellix Endpoint Security should include the virtual patching feature in the next release. For how long have I used the solution? I have been working with Trellix Endpoint Security for one year. What do I think about the stability of the solution? I rate Trellix Endpoint Security a nine out of ten for stability. What do I think about the scalability of the solution? Trellix Endpoint Security has good scalability. Our customers for the solution are most enterprise businesses and government entities. I rate the solution a nine out of ten for scalability. How was the initial setup? The solution’s initial setup is easy. I rate Trellix Endpoint Security ten out of ten for the ease of its initial setup. What about the implementation team? The solution's deployment on the cloud is very fast because we give the requirement and get the solution. On-premises, the basic initial setup of the server takes about half an hour or one hour. What's my experience with pricing, setup cost, and licensing? Trellix Endpoint Security is neither a cheap nor an expensive solution. On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four out of ten. What other advice do I have? I am working with the latest version of Trellix Endpoint Security. We provide our customers with on-premises, on-cloud, and hybrid cloud deployment models for Trellix Endpoint Security. Overall, I rate Trellix Endpoint Security an eight out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Distributor
What is our primary use case? It is exclusively for Endpoint security. Besides that, we have subscribed to additional features such as MDX for mobile security and recently added ESL. Previously, we had Trend Micro, and at times we utilized it for malware. Comparing the three tools, I would recommend sticking with Trend Micro or Malwarebytes. What is most valuable? Trellix Security Endpoint can promptly isolate any host machines directly from the console. If alerts are received and isolation is necessary, it can be accomplished through the console. The console itself holds significant value, accessible through a browser and allowing remote actions via cloud login. What needs improvement? If there's a possibility for remote assistance or investigation support in the future, it would be beneficial. Currently, we use another remote software for such purposes. If this feature could be included in the next version, that would be an improvement. The feature is called Remote Administration. I'm somewhat satisfied, but there's an issue I recently encountered. When attempting to scan a suspected host machine, Symantec Endpoint Security did not provide any alerts. However, when we installed Malwarebytes and ran a scan, it detected a threat that wasn't identified by Symantec. We raised this concern with the team for resolution, and the investigation is still ongoing. For how long have I used the solution? I have used Trellix Endpoint Security for the last two years. What do I think about the stability of the solution? It is stable and I would rate it 8 out of 10. What do I think about the scalability of the solution? Scalability is 8 out of 10. How are customer service and support? The issue with technical support lies in the response time. When submitting a complaint, there is a delay, sometimes taking one or two days for a response. This extended timeframe is considered quite lengthy. How would you rate customer service and support? Neutral How was the initial setup? The initial deployment of Trellix Endpoint Security involves some time to install agents on host machines. However, once in use, adding new versions and deploying agents to GPO becomes straightforward. It's possible to manually install agents on various devices, and the current process of deploying agents through GPO policies typically takes around ten to fifteen minutes per agent. The duration may vary based on internet connectivity, and it's generally faster when the machine is on the network. I would rate it 8 out of 10 and it is very straightforward. What's my experience with pricing, setup cost, and licensing? It is reasonably priced. What other advice do I have? I would recommend it. I rate the solution an eight out of ten. Which deployment model are you using for this solution? Hybrid Cloud Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? We use the product for EDR purposes. What is most valuable? The product has robust integration with ePO (ePolicy Orchestrator), offering centralized management capabilities. It also allows multifunctionality within a single platform. They offer endpoint and NLP protection as well. What needs improvement? The platform needs improvement in terms of handling heavy databases. We encounter database unavailability for a prolonged period. Its integration capabilities with security platforms like FireEye could be enhanced. For how long have I used the solution? We have been using Trellix Endpoint Security for over a decade. What do I think about the stability of the solution? It is a stable product. What do I think about the scalability of the solution? We manage around 20,000 endpoints for our enterprise customers. It is a scalable product. How are customer service and support? The technical support works fast and is knowledgeable and customer-friendly. How was the initial setup? We have to follow a step-by-step process to implement Trellix Endpoint Security. It can be deployed in the cloud and on-premises. What about the implementation team? I recommend product deployment assistance from a consultant, distributor, or reseller. What's my experience with pricing, setup cost, and licensing? Trellix Endpoint Security is an inexpensive platform. What other advice do I have? I recommend Trellix Endpoint Security to people looking for endpoint protection. I rate it a nine out of ten. Disclaimer: I am a real user, and this review is based on my own experience and opinions.
What is our primary use case? Previously, before the transition to Trellix, we used McAfee. Following a merger, FireEye now collaborates with McAfee, utilizing its console and threat intelligence. In terms of endpoint security, I would recommend Trellix Endpoint Security, especially for users prioritizing threat intelligence and seeking an internal solution. Trellix has proven effective in areas such as blocking capabilities, device control, and application control. What is most valuable? Trellix Endpoint Security offers robust access protection, addressing major concerns in prevention. It provides both application control and user access control within its access protection features. What needs improvement? Recently, Trellix has introduced a CDR, which involves more manual response than automatic. I believe they should enhance the system by adding features like automated response and the ability to create custom playbooks. This is crucial for an EDR solution, and currently, Trellix lacks this feature while other products offer it. For how long have I used the solution? I have been using this solution for the past five years. What do I think about the stability of the solution? Previously, I would have rated it around ten, but now it's more like seven. They need to enhance the EDR part and put in more effort. What do I think about the scalability of the solution? For on-premise implementation, I would rate it a six as there is a need for more scalable options during the initial setup. On the other hand, for cloud implementation, I would give it a nine because it offers enabled scalability options. How are customer service and support? I acknowledge their technical expertise in the product, but the support has not been as satisfactory as it was with McAfee. I believe there is a need for improvement, whether it's the team's capacity or response time. Previously, the response time was excellent, but now it has increased, causing frustration among customers and creating potential issues. Reducing this delay would be beneficial. How would you rate customer service and support? Neutral Which solution did I use previously and why did I switch? If someone asks for a bundled solution with strong threat detection, I would recommend Trellix because it stands out as the only bundle solution with a decent amount of threat detection. While there are other bundled solutions in the market, Trellix excels in both access and detection capabilities. How was the initial setup? Regarding the initial setup of Trellix Endpoint Security, I am accustomed to executing it accurately. I would rate it around 8.5 or 9.I have successfully implemented Trellix Endpoint Security for up to five thousand endpoints, and the process took approximately four days. For smaller enterprises, it can be completed in about one day. What's my experience with pricing, setup cost, and licensing? I would rate the cost as four to five, considering it's normal compared to other products. I find it nominal and worth the money. What other advice do I have? The support phase needs improvement, specifically in reducing the time taken to respond to calls. Additionally, the EDR functionality in Intelix requires enhancement. While McAfee fulfilled product functionality even without strong support, the introduction of EDR seems to be partial and lacks automated response capabilities. The overall rating for Trellix Endpoint Security would be an eight. Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner
