Tech specs
Brand
Neat
Product Line
Neat Pulse
Model
Plus
Manufacturer
NEAT
Product Supported
Video conferencing devices
Packaged Quantity
1
Coverage Period
3 Years
Service Location
Shipment
Service Sub Type
Replacement
System
Extended service agreement - replacement - 3 years - shipment, Technical support - monitoring - 3 years, Technical support - phone consulting - 3 years - response time: 24 h - availability: 24 hours a day / Monday-Friday - severity level 3, Technical support - phone consulting - 3 years - response time: 4 h - availability: 24 hours a day / Monday-Friday - severity level 1, Technical support - phone consulting - 3 years - response time: 48 h - availability: 24 hours a day / Monday-Friday - severity level 4, Technical support - phone consulting - 3 years - response time: 6 h - availability: 24 hours a day / Monday-Friday - severity level 2, Troubleshooting - 3 years
Limited Warranty
Extended Service Agreement