NetApp FAS2720 - documentation kit - DOC-2720-C - Books

By Sergio Cardone - March 22, 2025

Meets customer requirements and offers key features

What is our primary use case? We sold a very big solution this month. We sold two AFF 1K, A1K, and R2 with high availability with ONTAP on-premises to a large financial company. We are now working on an upgrade for another company. We are working on an upgrade to NetApp FAS Series 9150. They have a fiber channel MetroCluster, so they cannot move to an IP MetroCluster. How has it helped my organization? It helps us meet all customer requirements. Customers have been using NetApp for many years. They are very satisfied with NetApp and continue to use NetApp and upgrade to new solutions. They are very comfortable with the technology. What is most valuable? At this moment, autonomous ransomware protection is the key feature. Artificial intelligence, deduplication, and optimization are valuable. The AFF C-Series solutions that NetApp offers are great. I have sold a lot of AFF C-Series solutions because the cost of the disks is cheaper. What needs improvement? The adoption of the cloud in Argentina is very slow. Customers do not move most of their applications to the cloud. Moving applications is a simple task, but the cost is a concern in Argentina. There is an opportunity there for NetApp with Cloud Volumes ONTAP. For how long have I used the solution? I have known NetApp for twenty years. I started working with NetApp in 2007 and continue to this day. How are customer service and support? I would rate them a nine out of ten. How would you rate customer service and support? Positive How was the initial setup? It is a little complex. It is not the complexity of the product; it is the complexity because of the money. What about the implementation team? We sold our own professional services. We have a professional engineer who installs and trains the customer, and we install the product. The satisfaction with our solution engineering is the best. We provide our own services, so the customer is happy with the service we provide them. Which other solutions did I evaluate? Customers always consider all companies and most of the business decisions are based on the global price at the end of the day. The competition offers similar solutions, but they are not the same solution. At the end of the day, the customer chooses the cheaper solution in most cases. When the customer needs a NAS solution, NetApp is the first vendor they think of. In Argentina, most customers use SAN solutions, and for SAN solutions, they think of EMC, HPE, and IBM. Now, with the ASA solutions, NetApp is considered but not like with NAS solutions. What other advice do I have? For me, it is a ten out of ten. Disclaimer: My company has a business relationship with this vendor other than being a customer:Partner What is our primary use case? We sold a very big solution this month. We sold two AFF 1K, A1K, and R2 with high availability with ONTAP on-premises to a large financial company. We are now working on an upgrade for another company. We are working on an upgrade to NetApp FAS Series 9150. They have a fiber chan Read more