Tech specs
Brand
VMware
Product Line
VMware Horizon
Model
Enterprise Edition
Manufacturer
VMware EUC Products
Software Main Type
Subscription license
Software Sub Type
Utilities - desktop virtualization
Software Version
8
License Quantity
10 concurrent users
License Type
Term License
License Validation Period
3 years
Bundle Support
VMware Production Support and Subscription Service
Category
Utilities
Installation Type
Locally installed
Packaged Quantity
1
Limited Warranty
Technical Support
Application
E-mail consulting - 3 years, Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 3 years, Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 10 hours a day / Monday-Friday - severity level 4, Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 10 hours a day / Monday-Friday - severity level 2, Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 10 hours a day / Monday-Friday - severity level 3, Remote monitoring - 3 years, Technical support - 3 years - severity critical, Web knowledge base access - 3 years, Web support - 3 years