Tech specs
Brand
VMware
Product Line
VMware Workspace ONE
Model
Advanced - Managed Hosting
Manufacturer
VMware EUC Products
Software Main Type
Subscription license
Software Sub Type
Online services - mobile application management, Online services - remote monitoring & management
License Quantity
1 Device
License Type
Subscription Upgrade License
License Validation Period
3 years
Licensing Details
Minimum initial purchase of 25 devices
Bundle Support
3 Years VMware SaaS Production Support
Category
Online & appliance based services
Installation Type
Hosted
Packaged Quantity
1
Upgrade Details
VMware Workspace ONE Advanced (P+H Managed Hosting)
Upgrade from
VMware Workspace ONE Advanced (P+H Managed Hosting)
Hosted Service Type
SaaS
Limited Warranty
Technical Support
Application
E-mail consulting - 3 years / 18 contacts, Emergency phone consulting - 3 years / 18 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1, New releases update - 3 years, Phone consulting - 3 years / 18 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4, Phone consulting - 3 years / 18 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2, Phone consulting - 3 years / 18 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3, Remote monitoring - 3 years, Technical support - 3 years - severity critical, Web knowledge base access - 3 years, Web support - 3 years