OpenText XM Fax is an enterprise-grade digital fax solution designed to enhance organizational communication, security, and compliance. It allows employees to send and receive faxes securely from their workstations, mobile devices, or integrated business applications, streamlining workflows and reducing operational costs. By eliminating the need for traditional fax machines and analog phone lines, it offers a cost-effective, paperless alternative that supports regulatory standards such as HIPAA, GDPR, and SOC 2 Type II. OpenText XM Fax also provides seamless integration with collaboration tools like Microsoft Teams and Webex, along with robust security features including encrypted transmissions, centralized record-keeping, and comprehensive audit trails.
Designed to improve efficiency, the solution supports automated user provisioning via Entra ID, AD Sync, and single sign-on authentication mechanisms such as SAML 2.0. It ensures high availability through disaster recovery and scalability options, allowing organizations to expand their capacity as needed. Data sovereignty options are available with cloud deployments hosted in various regions, and the platform offers powerful administration tools, including detailed dashboards, event logs, and customizable call detail records. Overall, OpenText XM Fax helps organizations reduce costs, enhance security, and maintain compliance while providing a flexible, easy-to-use digital fax experience across enterprise environments.
