Tech specs
Brand
Palo Alto Networks
Product Line
Palo Alto Networks
Model
Platinum Support
Manufacturer
PALO ALTO Renewals
Product Supported
Complicated network devices
Packaged Quantity
1
Coverage Period
1 Year
Service Location
Shipment
Service Response Time
Next Business Day
Service Sub Type
Advance parts replacement
System
Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD, New releases update - 1 year, Product info support - web knowledge base access - 1 year, Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday, Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical, Technical support - phone consulting - 1 year - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity medium, Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high, Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low
Limited Warranty
Extended Service Agreement (Renewal)
Compatibility Specs
Palo Alto Networks PA-440