Tech specs
Brand
Seagull Scientific
Product Line
Seagull
Model
Standard Maintenance and Support
Manufacturer
Seagull Scientific
Software Name
BarTender Automation Edition
License Quantity
1 printer
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
5 Year
Service & Support Details
E-mail consulting - 5 years, New releases update - 5 years, Phone consulting - 5 hours - response time: 12 business hours - availability: business hours - severity low, Phone consulting - 5 years - response time: 2 business hours - availability: business hours - severity urgent, Phone consulting - 5 years - response time: 4 business hours - availability: business hours - severity high, Phone consulting - 5 years - response time: 8 business hours - availability: business hours - severity normal, Web knowledge base access - 5 years, Web support - 5 years - response time: 12 business hours - availability: business hours - severity low, Web support - 5 years - response time: 2 business hours - availability: business hours - severity urgent, Web support - 5 years - response time: 4 business hours - availability: business hours - severity high, Web support - 5 years - response time: 8 business hours - availability: business hours - severity normal
Service Availability
Business hours
Service Sub Type
Phone consulting
Limited Warranty
Technical Support