Tech specs
Brand
Tenable Network Security
Product Line
Tenable
Model
Premium Technical Support
Manufacturer
Tenable
Packaged Quantity
1
Service & Support Details
E-mail consulting - availability: 24 hours a day / Monday-Sunday, Inspection - 1 incident per month, Inspection - 1 incident per quarter, Phone consulting - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - priority 1, Phone consulting - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - priority 3, Phone consulting - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - priority 2, Phone consulting - response time: 24 hours - availability: 24 hours a day / Monday-Sunday - priority 4, Planning, Report - 1 incident per quarter, Web knowledge base access, Web support - availability: 24 hours a day / Monday-Sunday
Service Availability
24 hours a day / 7 days a week
Service Response Time
1 Hour
Service Sub Type
Phone consulting
Limited Warranty
Technical Support